A key feature of the Hanoi workshop was the depth of stakeholder dialogue it generated. Representatives from government, the municipal waste operator, private manufacturers, academia, and civil society organizations discussed challenges specific to Hanoi's waste system, including limited enforcement of source-segregation regulations, collection fees that remain low relative to operating costs, the growth of unregulated scrap-collection yards, and the difficulty of connecting recyclers to stable markets for low-value plastics. These issues were explored not only as technical problems, but also as questions of governance, financing, and behaviour change requiring coordination among ward authorities, waste collectors, businesses, and residents.
Following sessions on behaviour change and the APPCR approach to identifying and preventing plastic losses in recycling operations, participants discussed practical measures for strengthening source segregation, improving collection systems, and supporting recyclers through clearer Extended Producer Responsibility guidance and incentive-based schemes. Local examples raised included pilot pay-as-you-throw and reward-based collection programmes, reflecting Hanoi's ongoing efforts to test locally adapted solutions.